FAQ (Frequently Asked Questions)
I do not
like to order over the internet ...
Of course
ordering over the internet is always a matter of trust.
GASCHer's
has established an
excellent reputation with many collector's catalogs
and a good and obliging service for Schlumpf and Schleich
collectors worldwide over the last 20 years. We have thousands
of positive reviews on ebay and AMAZON - more than a third of
our customers are repeat customers.
We live by
our reputation and will do our utmost to satisfy you with our
service and our items.
Why "SMURF-WORLD" and
"SCHLEICH-WORLD"
For clarity, we have separated the two major
collector fields in our shop.
By clicking
on the corresponding image ("Smurf World" and "Schleich World")
you can switch between the offers for Smurfs and the large
selection of Schleich items.
Of course all purchases
are collected in one shopping cart.
Is
the item available - how is it's condition?
If you can buy an item
with the "order" button, it is also in stock and can be
delivered immediately.
Unless
stated otherwise, all offered figures are in mint condition and
sealed in original packaging / with tags. Except for items from
older productions or purchased from private collections - this
is mentioned in the description. Production-related minor paint
defects and slight signs of wear on rare, old figures should be
treated leniently. Justified complaints are handled in a
courteous manner.
Shipping
You will
receive an email with the DHL tracking number. This way you can
view the shipping status at any time: DHL-tracking
Minimum order value
There is no minimum order value
at GASCHer's
Top offers
Here you will find short-term, attractive offers and absolute
rarities for collectors. Since these
extremely rare pieces do not exist several times, the faster
wins!
Payment
You can find information on payment here
Prices
Prices are in Euro and include VAT. We
make an effort to offer the current Schleich program at very
reasonable prices. The prices for older collectors figures are
based on the current market value, our purchase prices, demand
and our inventory. Prices are updated several times a month.
It is often possible to order a figure that we purchased cheap
at a "bargain price" - on the other hand, a highly requested
figure or one removed from the Schleich program can be more
expensive.
Order form
To make your purchase even easier, you can
open a GASCHer's a customer account - to do so you only have
to "make up" your password and user name when logging in.
How do I find the figure I
want?
All figures
are divided into clear groups and can be found with the
navigation bar on the left. With the search engine you also have
the option to find individual figures, item numbers, prices,
versions, etc.